Privacy & Access

Protecting Your Health Information

At the Northern Health Region, we recognize that the personal health information of our clients has been entrusted to us and must be protected. We are required to protect the accuracy, integrity, and security of all health information and are required to sign a Pledge of Confidentiality. We have developed policies and procedures for the protection of health information and provide ongoing training to employees and others associated with the Northern Health Region (“NHR”)

Privacy Notice

Privacy of your personal and personal health information will be protected within the NHR in keeping with the Freedom of Information and Protection of Privacy Act and The Personal Health Information Act of Manitoba.

When NHR staff collect information from you, we will:

• Only collect information that we need to provide you with our services;
• Ensure the information is accurate;
• Keep your information secured and private;
• Only use your personal and personal health information for:
  • Your access to our services
  • Evaluation of NHR programs and payment for programs
  • Approved research and planning related to NHR programs
  • Other uses authorized by law
• Give you access to your own records and, if requested, make copies of them at a reasonable cost;
• Only share your information with other health care providers or health care institutions to the extent necessary to provide you with proper health care;
• Ask your permission to share your health information if required for other purposes unless we are required to provide the information for legal reasons.

If you would like more information about your right under these acts, please contact the Privacy Officer at [email protected]

If you are not satisfied with how your information has been handled, you have the right to make a complaint to the Manitoba Ombudsman’s office at 1-800-665-0531 or [email protected].

Access to Records – Freedom of Information and Protection of Privacy Act

The Freedom of Information and Protection of Privacy Act (FIPPA) provides you with the following rights:

• the right of access to your personal information maintained by the Northern Health Region (NHR);
• the right to request a correction to any information maintained about you by the NHR;
• the right of access to information in records maintained by NHR.

FIPPA also protects your personal information. It establishes rules for how we are permitted to collect, use and disclose your personal information.

FIPPA does not apply to information contained in health records/medical records. For information about accessing your personal health information, refer to our section Your Health Information.

Please complete this form and return to:

Regional Privacy & Access Officer
Northern Health Region
867 Thompson Drive South
Thompson, MB R8N 1Z4
Fax: 204-778-1408
Email: [email protected]

If you want to learn more about the Freedom of Information and Protection of Privacy Act (FIPPA) please follow the Province of Manitoba button below.

Privacy Inquiries

To make an inquiry regarding privacy, please contact the Privacy and Access Officer at:

Privacy and Access Officer
Northern Health Region
867 Thompson Drive South, Thompson, MB R8N 1Z4
Telephone Toll-Free: 1-888-340-6742
Fax: (204) 778-1408
Email: [email protected] 

Personal Health Information Requests / Health Information Inquiries

You or your authorized representative can request to examine (view) or receive copies of your health record.  If you would like more information on these type of requests, please click below.

If you have an inquiry or would like to request personal health information please contact the Health Information Services in the location you received care.