Aimee Best is the Administrative Assistant for Acute Care at the Flin Flon General Hospital, a role she has held since November 2020. She brings a sense of reassurance and support to the Acute Care Team, known for being approachable, dependable, and always willing to help. When answers aren’t immediately available, Aimee makes it a priority to find them, ensuring her colleagues have the information they need to focus on patient care.

Aimee takes pride in lightening the load for her team whenever possible, allowing healthcare staff to provide the best care for their patients. She finds this contribution deeply meaningful and appreciates being part of a team that feels both natural and rewarding.

She sees administrative roles evolving alongside technology, playing a greater role in implementing tools that improve efficiency, communication, and access to resources. Technology also helps expand remote access to services, making healthcare more accessible, particularly for northern communities.

What makes Aimee’s team at Flin Flon unique is the closeness and resilience they share. During the challenges of COVID-19, her colleagues became a second family, providing vital support amid strict restrictions. More recently, the Wildfires of 2025 tested the team once again, strengthening their bond and reinforcing the importance of teamwork and mutual support. These experiences have shaped Aimee and her colleagues, leaving a lasting impact on how they approach their work and care for their communities.

Aimee Best, Administrative Assistant for Acute Care, Flin Flon General Hospital

Jodi Pajic has served as the Administrative Assistant to the Acute Care Managers at Thompson General Hospital for the past three years. In this role, she provides support to a wide range of departments, including the Emergency Room, Obstetrics, Medical-Surgical-Pediatrics, Dialysis, the Operating Room, Community Care Clinic, Chemotherapy, Cancer Care Navigation, and the Relief Team.

With ten years of experience in the Northern Regional Health Authority, Jodi began her career in the Northern Patient Transportation Program (NPTP), gaining valuable experience coordinating patient care across the region. She has since worked in ER, OBS, CCC, Admitting, and Telehealth, developing a deep understanding of hospital operations and patient needs.

Jodi responds quickly and effectively to patient inquiries while assisting staff hospital-wide. Even when she doesn’t have an immediate answer, she ensures individuals are directed to the right resources, helping the team run smoothly and maintaining high-quality patient care. Her knowledge, adaptability, and dedication make her an essential part of the team.

In her current role, Jodi supports five managers, taking on administrative tasks that allow them to focus on leadership and patient care. She sees the administrative profession evolving into an increasingly collaborative role, helping teams navigate complex processes and ensuring quality care for patients.

Jodi thrives in a fast-paced environment and enjoys the variety and challenges each day brings. She values opportunities for growth within NRHA and appreciates the chance to learn and contribute in many capacities. Beyond the hospital, she has gained insight into the diverse cultures and unique resources of northern communities. For Jodi, one of the most rewarding aspects of her work is supporting colleagues, building lasting relationships, and being part of teams that feel like family.

Jodi Pajic, Administrative Assistant to Acute Care Manager