Administrative and Business Excellence Week with Jodi Pajic

Jodi Pajic has served as the Administrative Assistant to the Acute Care Managers at Thompson General Hospital for the past three years. In this role, she provides support to a wide range of departments, including the Emergency Room, Obstetrics, Medical-Surgical-Pediatrics, Dialysis, the Operating Room, Community Care Clinic, Chemotherapy, Cancer Care Navigation, and the Relief Team.

With ten years of experience in the Northern Regional Health Authority, Jodi began her career in the Northern Patient Transportation Program (NPTP), gaining valuable experience coordinating patient care across the region. She has since worked in ER, OBS, CCC, Admitting, and Telehealth, developing a deep understanding of hospital operations and patient needs.

Jodi responds quickly and effectively to patient inquiries while assisting staff hospital-wide. Even when she doesn’t have an immediate answer, she ensures individuals are directed to the right resources, helping the team run smoothly and maintaining high-quality patient care. Her knowledge, adaptability, and dedication make her an essential part of the team.

In her current role, Jodi supports five managers, taking on administrative tasks that allow them to focus on leadership and patient care. She sees the administrative profession evolving into an increasingly collaborative role, helping teams navigate complex processes and ensuring quality care for patients.

Jodi thrives in a fast-paced environment and enjoys the variety and challenges each day brings. She values opportunities for growth within NRHA and appreciates the chance to learn and contribute in many capacities. Beyond the hospital, she has gained insight into the diverse cultures and unique resources of northern communities. For Jodi, one of the most rewarding aspects of her work is supporting colleagues, building lasting relationships, and being part of teams that feel like family.

Jodi Pajic, Administrative Assistant to Acute Care Manager